Customer Success Program

Driven to deliver 100% Customer Success

We offer the Customer Success Program with a dedicated success team, expert guidance, faster support times, and a range of expert services designed to ensure your success.

Every customer relationship starts with a Customer Success representative who captures and formalizes your business goals. This representative will translate customer success metrics into measurable, meaningful steps to ensure you achieve your objectives and adapt to changing circumstances.

The Customer Success Program is structured based on a flexible approach so that each customer gets the right support based on their DijiFyo implemented business solution, specific needs, and objectives. The program includes the following areas of support:

Our Success Program mission is to Enable our customers to define, and track desired outcomes with exceptional Experience

How It Works

The Customer Success Program is an annual subscription-based and includes a Customer Success Manager (CSM) and a Customer Success Engineer (CSE). The CSM ensures that you are successful with achieving your agreed goals and desired outcomes and works to accelerate the time it takes for you to start getting value out of the solution, while the CSE is there to ensure your technical team enablement and successful project delivery.

Standard Success Program

Standard Success Program includes a ONE time Customer Success Manager (CSM) to define the technical and guidance roadmap that will be covered by Customer Success Engineer (CSE)

Maximize Your Business Solution Investment with DijiFyo Premium Success Program

Premium Success Program

Premium Success Program, have a named Customer Success Manager (CSM), who will get to know your business in greater depth and ensure you get the most from your DijiFyo Business Solutions. This CSM conducts structured, periodic business reviews that help drive continuous improvement to ensure you achieve the success you expect. Build organizational alignment and establish measurable criteria for success and Innovate more quickly to gain a competitive advantage


Contact Us

Speak to our representative to optimize your business outcomes and accelerate time to revenue.

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